Welcome to the HR Portal
Submit your concerns, and requests, and get immediate assistance
About This Portal
This HR portal is designed to facilitate smooth communication between employees and the HR department. Here, you can submit your concerns, and requests, and get answers to general queries through the AI widget.
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Submit a Request or Concern
Need Quick Help?
Get instant answers to general queries using our AI assistant.
Procedure of the HR Portal [Step-by-Step Process]
- Identify Your Concern or Request: Determine the nature of your concern or request (e.g., leave application, complaint, suggestion, query about HR policies, etc.).
- Access the HR Portal: Navigate to the company’s HR portal.
- Submit Your Request/Concern:
- Option 1: Using the form
- Go to the “Submit a Request or Concern” section.
- Fill out all necessary fields in the form, including Name, Email, Phone Number, and Message.
- Click the “Submit” button to send your request to the HR team.
- Option 2: Using the AI Widget
- Click on the AI widget icon available on the portal.
- Type your query or request in the chat window.
- The AI will attempt to answer your query. If it cannot provide a satisfactory answer, it will automatically escalate your message to the HR team.
- Request to talk to a live agent from the AI if you wish to speak urgently.
- You will receive an automated email confirming receipt of your request.
- The HR team will review your submitted request/concern within 1-2 business days.
- For straightforward queries or requests, the HR team will provide a resolution via email.
- For more complex issues, HR may reach out to you for additional information or schedule a meeting to discuss further.
