-
The Role of Technology in Modern Customer Service
Technology has transformed the landscape of customer service. What technological advancements have you seen or experienced that have had a significant impact on customer service delivery?
-
4 Replies
-
the introduction of social media platforms has also had a significant impact on customer service. customers can express their ideas, ask questions, and seek assistance using social media. businesses that regularly monitor and connect with customers on social media can handle issues quickly, display responsiveness, and strengthen relationships.
-
the introduction of social media platforms has also had a significant impact on customer service. customers can express their ideas, ask questions, and seek assistance using social media. businesses that regularly monitor and connect with customers on social media can handle issues quickly, display responsiveness, and strengthen relationships.
-
Thank you for sharing this to us Jazzteene its very helpful information on how to treat customer in a professional way…..,
-
Thanks for this information
Log in to reply.